613-410-4100
  Insurance Claim Towing, Ottawa

Insurance Towing After an Accident in Ottawa

We tow for drivers with any insurance company: to your insurer's repair centre, your own body shop or home. You get the paperwork your adjuster needs.

Call 613-410-4100 Text Us
Any Insurer
Itemized Invoice
Tow to Any Shop
You Choose the Shop
Cash, Debit, Credit, E-Transfer
Towing for Your Claim

Paperwork Your Adjuster Will Actually Accept

After a collision, the tow is usually the first expense on your claim. We make it easy to get reimbursed or billed correctly:

  • Written consent form and our maximum rate schedule before we tow, as Ontario law requires
  • Itemized invoice showing each charge, distance and pickup and drop-off addresses
  • Towing to your insurer's repair or appraisal centre, your own body shop, a dealer or home
  • A stop at an Ottawa Collision Reporting Centre on the way, when you need to report

Your Right to Choose, and Your Insurer's Rules

Ontario's towing law (TSSEA) lets you choose your tow company and destination, and bans tow operators from taking referral fees from body shops. Your insurer may still have a preferred repair centre, and going elsewhere can affect what they reimburse. Call the claims number on your insurance card before the tow to ask, then tell us where to go.

Collision-damaged vehicle towed by Uplift Towing in Ottawa
Who Pays for the Tow?

How Towing Is Usually Covered in Ontario

Every policy is different. These are the most common ways an Ontario accident tow gets paid. Your insurer has the final word on your claim.

Collision Coverage

If you carry collision coverage, towing after an accident is often included, whoever was at fault. Your deductible may apply.

DCPD (Not at Fault)

Direct Compensation Property Damage covers your vehicle when another driver is at fault. Since January 1, 2024, Ontario drivers can opt out of DCPD, so check that you still have it.

Roadside or Towing Add-On

A towing or roadside endorsement on your policy, or an auto club membership like CAA, may cover some or all of the tow, often up to a set amount.

Pay & Get Reimbursed

If your coverage applies but your insurer doesn't pay us directly, you pay us and submit our itemized invoice with your claim. We accept cash, debit, credit and e-transfer.

Step by Step

Making an Insurance Claim for Your Tow

A smooth tow means a smoother claim.

1

Call Your Insurer

Call the claims line on your insurance card (pink slip). Ask whether towing is covered and where they want the car to go.

2

Call Uplift Towing

Call 613-410-4100 and tell us the destination: your insurer's centre, your shop, a reporting centre first, or home.

3

Sign & We Tow

We give you our rates and consent form, then tow it by the most direct route to where you choose.

4

Submit the Invoice

Send our itemized invoice and your scene photos to your adjuster. If you're claiming accident benefits, Ontario rules ask you to notify your insurer within 7 days.

Common Questions

Insurance Towing Ottawa, FAQ

Often, yes, but it depends on your policy. Towing after a collision is commonly covered under collision coverage, under Direct Compensation Property Damage (DCPD) if you weren't at fault, or under a towing or roadside endorsement. DCPD has been optional in Ontario since January 1, 2024, so not every driver still has it. Call your insurer's claims line to confirm.
Sometimes. If your insurer arranges payment with us, you may not pay anything. Otherwise you pay us, and your insurer reimburses you according to your policy. Ontario law requires us to give you an invoice before asking for payment, and to accept more than one payment method. We take cash, debit, credit and e-transfer.
Yes. We tow to insurer repair and appraisal centres, independent body shops, dealers or your home anywhere in Ottawa and Gatineau. Just give us the address.
Under Ontario's TSSEA you choose your tow company. But your insurer's rules decide what they reimburse, so if they insist on their own provider, ask them how using someone else would affect your claim. We'd rather you make an informed choice than have a claim problem.
A signed consent form with our rates, an itemized invoice showing each charge and the pickup and drop-off addresses. Take your own photos at the scene too. Adjusters rely on them.
We tow for drivers insured by any company, including Intact, TD Insurance, Desjardins, Aviva, Belairdirect, CAA and others. We're an independent Ottawa tow company, not a call centre or insurer-owned network.
Have the car towed straight to its final destination, like your shop or home, instead of to a storage yard. Under Ontario law, a tow operator can't take your car to a repair shop or storage yard you didn't agree to. Getting where you want to go is your call.

Accident in Ottawa? We'll Tow It Where Your Claim Needs It.

Any insurer. Itemized invoice. You choose the shop.

613-410-4100
After a Collision

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