613-410-4100
  Collision Reporting Centre Towing, Ottawa

Tow to a Collision Reporting Centre in Ottawa

Car can't be driven after a crash? We tow your vehicle to the Collision Reporting Centre in Kanata, downtown or Orléans, wait while you report, then take it to your body shop. One call, one tow truck.

Call 613-410-4100 Text Us
Scene → Reporting Centre → Your Shop
We Wait While You Report
You Choose the Destination
Itemized Invoice for Your Claim
English & French
How It Works

One Tow, Three Stops: Scene, Centre, Shop

In Ottawa, a minor collision with no injuries is usually reported in person at a Collision Reporting Centre (CRC), not at the scene. The centre needs to see the vehicle, so if yours can't be driven, a tow truck has to bring it. That's where we come in.

  • We load your car at the scene and bring it to the centre
  • We take you to the reporting centre you choose, usually the closest open one
  • Staff photograph the damage while you complete your report
  • We then tow the car to your body shop, dealer, home or your insurer's repair centre
  • You get one itemized invoice covering the whole trip, ready for your insurance claim

Ottawa Police Warning: “Police Contract” Claims

The Ottawa Police Service warns drivers not to believe a tow operator who says they are under contract with police. Those contracts apply only to impounded vehicles. Unless police order a tow, you decide who tows your car and where it goes, and under Ontario's towing law (TSSEA) no one can tow or charge you without your signed consent. Call us at 613-410-4100 before you sign anything.

Uplift Towing loading a damaged car after a collision in Ottawa
Step by Step

From the Crash to the Reporting Centre

Here's exactly what happens when you call us after a collision.

1

Call Uplift Towing

Anyone hurt? Call 911 first. Otherwise call 613-410-4100, tell us where you are, and we'll suggest the closest reporting centre that's open.

2

We Load & Tow

We give you our rates and consent form before we tow, load your car on the flatbed and bring it to the centre. You meet us there.

3

Report at the Centre

Bring your licence, ownership, insurance and the other driver's details. Staff photograph the damage and take your report.

4

On to Your Shop

We tow the car to the body shop, dealer or address you choose and hand you an itemized invoice for your insurer.

Locations & Hours

Ottawa's 3 Collision Reporting Centres

Ottawa's reporting centres are run for the Ottawa Police Service by Accident Support Services International. Hours below are from the centre operator as of November 2026. They can change, so check current hours and wait times before you go, or ask us when you call.

Kanata Collision Reporting Centre

West · Huntmar Drive
211 Huntmar Drive, Kanata (Stittsville), ON
Mon–Fri 8 am–6 pm  |  Sat–Sun 9 am–5 pm
343-545-6999
Only centre open on weekends. Closest to Kanata, Stittsville, Barrhaven, Richmond, Hwy 417 west and Hwy 416.

Elgin Street Collision Reporting Centre

Downtown Ottawa
474 Elgin Street, Ottawa, ON
Mon–Fri 10 am–6 pm
613-563-9999
Closest to Centretown, the Glebe, Vanier, Nepean and the Queensway core.

Orléans Collision Reporting Centre

East · St. Joseph Blvd
3343 St. Joseph Blvd, Orléans, ON
Mon–Fri 9 am–5 pm
613-590-3999
Closest to Orléans, Gloucester, Cumberland, Rockland and Hwy 174.
Crash after hours or on a weekend?

Downtown and Orléans close on weekends, and all three close in the evening. Only the West centre on Huntmar Drive opens Saturday and Sunday. Call 613-410-4100 and we'll help you work out the best plan for your car.

Do You Need to Report?

When You Have to Report a Collision in Ottawa

Ontario raised the reporting threshold from $2,000 to $5,000 on January 1, 2025. Here's how the Ottawa Police Service says to handle it.

Someone Is Hurt

Call 911 right away. Police and paramedics come to the scene. Don't move injured people unless they're in danger.

Damage Over $5,000

Combined damage to all vehicles over $5,000, or any damage to public property such as a guardrail or sign, must be reported to police. With no injuries, that's normally done at a reporting centre.

Car Can't Be Driven

Ottawa Police ask you to call the non-emergency line at 613-236-1222 so they can assess the situation. When you're directed to a reporting centre, we can tow you and the car there.

What to Bring

Driver's licence, vehicle ownership, proof of insurance, the other driver's information, and any witness and passenger details. You can start your report online first, but you still need to go in person.

Common Questions

Collision Reporting Centre Towing, FAQ

Only if your car can't be driven safely. The centre needs to see and photograph the vehicle. If it isn't drivable, a tow truck brings it. Uplift Towing tows your car to the centre, where you meet us to report, then on to your body shop. Call 613-410-4100.
There are three: West at 211 Huntmar Drive (Kanata/Stittsville), Downtown at 474 Elgin Street, and East at 3343 St. Joseph Boulevard in Orléans. You don't have to use the same centre as the other driver.
Yes. Ottawa drivers call it the accident reporting centre, the police reporting centre or the collision reporting centre. They're all the same thing: the three Collision Reporting Centres run for the Ottawa Police Service, on Huntmar Drive in Kanata, Elgin Street downtown and St. Joseph Blvd in Orléans. You report there instead of waiting for an officer at the scene, unless someone is hurt or police attend.
As of November 2026, according to the centre operator: West (Huntmar Dr) Mon–Fri 8 am–6 pm and Sat–Sun 9 am–5 pm; Downtown (Elgin St) Mon–Fri 10 am–6 pm; East (St. Joseph Blvd) Mon–Fri 9 am–5 pm. Hours can change, so check accsupport.com before you go.
Ontario requires you to report a collision to police if anyone is injured, if combined damage is over $5,000, or if public property is damaged. The threshold went from $2,000 to $5,000 on January 1, 2025. Below that, you still need to exchange information with the other driver, and your insurer may ask for a report. Repair costs add up fast, so many drivers report anyway.
Yes. That's the most common way we do it: scene to reporting centre to your chosen shop, dealer or home, all on one trip and one invoice. Under Ontario law you choose the destination, and we never steer you to a shop.
It depends on your policy. Depending on your coverage, towing after a collision may be paid by your collision coverage, by Direct Compensation Property Damage (DCPD) if you weren't at fault and you kept that coverage, or by a roadside or towing endorsement. Call the claims number on your insurance card. We give you an itemized invoice either way. See our insurance towing guide.
No. The Ottawa Police Service says police towing contracts apply only to impounded vehicles. Unless an officer orders the tow, you choose your tow company and destination, and no one can tow or charge you without your signed consent.

Crash in Ottawa? Call Before You Sign Anything.

We get your car to the reporting centre, then to your shop.

613-410-4100
After a Collision

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