When you call a tow truck in Ottawa, you might be asked what type of tow you need, or a driver might show up with a specific type of truck. Understanding the difference between flatbed and wheel-lift towing helps you make sure your vehicle gets transported the right way.
What is Flatbed Towing?
A flatbed tow truck has a long flat platform that tilts or slides down to road level. Your entire vehicle is driven or winched up onto the platform and secured with straps. All four wheels are off the ground during transport.
Flatbed towing is the safest and most versatile method because:
- The vehicle is fully secured and cannot roll or shift during transit
- There is no additional wear on the drivetrain, transmission or suspension during towing
- It works for any type of vehicle including all-wheel drive, low-clearance cars and damaged vehicles
- It's the only safe option for vehicles that cannot roll on all four wheels
What is Wheel-Lift Towing?
A wheel-lift tow truck uses a metal yoke that fits under the front or rear wheels. It lifts one end of the vehicle off the ground while the other end rolls on its wheels during transport.
Wheel-lift towing is:
- Faster to set up than a flatbed
- Less expensive in most cases
- Fine for simple short-distance tows on standard vehicles
- Commonly used for parking enforcement and repossession
When You Need Flatbed Towing
Always request flatbed towing for:
- All-wheel drive vehicles AWD systems can be damaged if towed with wheels on the ground. Check your owner's manual, but most AWD vehicles require flatbed transport
- Accident-damaged vehicles if the frame, suspension or steering is compromised, wheel-lift towing can cause additional damage
- Low-clearance vehicles sports cars and lowered vehicles may not clear a wheel-lift yoke without scraping
- Luxury and exotic vehicles manufacturers often specify flatbed-only transport to protect the vehicle
- Motorcycles require specialized motorcycle carriers, not standard flatbeds
- Long-distance towing flatbed is always preferred for tows over 50 km
Check your owner's manual: Many modern vehicles, especially those with AWD or complex drivetrains, specify flatbed-only towing. Towing them incorrectly can cause thousands of dollars in drivetrain damage.
When Wheel-Lift is Acceptable
Wheel-lift towing is fine for:
- Standard front-wheel drive or rear-wheel drive vehicles without damage
- Short local tows where speed matters
- Situations where the vehicle can roll freely on the non-lifted wheels
Which Does Uplift Towing Use?
Uplift Towing operates flatbed tow trucks across Ottawa. We assess each situation when we arrive and use the right equipment for your vehicle. If you have a specific requirement like a flatbed for your AWD or a luxury vehicle just let us know when you call and we'll make sure the right truck comes to you.
We also handle motorcycle towing with proper equipment. All vehicles are secured with professional straps before moving, regardless of tow type.
Questions to Ask Before Your Car is Towed
- Is my vehicle AWD or does the manufacturer require flatbed towing?
- Is there any damage that would make wheel-lift towing unsafe?
- How far is the destination and which method is recommended for that distance?
- Will the vehicle be fully secured with straps before moving?
Need a Tow in Ottawa Right Now?
We're available 24/7 across Ottawa and surrounding area. Call us and we'll be on our way.
Call 613-410-4100